Making a Great VOIP Decision

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A lot of businesses today are wondering if a VOIP business phone system is the right choice for them. In almost all cases, the answer is yes. The really tricky part is deciding which VOIP system to use.

 

Most likely, you’ll want to go with a provider vs. a self-hosted system. Having your own system, although convenient, is expensive, and you will have to deal with any technical difficulties by yourself. If you get your own system, you will never have to worry about a provider not making fixing any glitches a priority. Still, most businesses by far prefer to have a provider who keeps the system running smoothly and make the VOIP experience simple and painless.

 

Not tech savvy? No problem. VOIP providers have websites through which you can access your system, and support to walk you through any difficulties. However, if you’re worried about being able to comfortably navigate the website, just compare the dashboards of different providers. If you see a layout that looks easy to use, that may affect your decision. RingCentral especially is known for being straightforward and simple to navigate. Again, with a provider like Nextiva or RingCentral, you won’t have to worry about purchasing any hardware, although using Ooma Office does require purchasing a special adapter.

 

Budget carefully!! I cannot stress this enough. Having an automated receptionist sounds cool, but will you use it? Certainly there are many VOIP features that are very useful, but some are unnecessary. We’re here to help you make decisions, not sell a product, and the truth is that some of those add-ons aren’t worth it. Save your business money – only purchase features that you will use. That said, it’s very likely that you’ll find a VOIP system is even cheaper than owning a landline.

 

In conclusion, we think that a VOIP business phone system is well worth the time it takes to research providers. It’s inexpensive, simple, and will really improve the efficiency of your business.